Accessibility Statement

 

Last Updated: January 5, 2026

 

Household Squad is committed to providing a website experience that is accessible, inclusive, and usable for all visitors, including individuals with disabilities. We believe every visitor should be able to access information about our services, learn more about our process, contact our team, and interact with our website with dignity, independence, and ease.

We are actively working to improve the accessibility and usability of our website and strive to follow applicable accessibility standards and best practices, including the Web Content Accessibility Guidelines commonly known as WCAG.

 

For purposes of this Accessibility Statement, “Household Squad,” “we,” “our,” or “us” refers to Household Squad.

 

Household Squad
800 Westchester Avenue, Suite N-641
Rye Brook, NY 10573
Phone: 914-844-6756
Email: Info@householdsquad.com

 

1. Our Commitment to Accessibility

 

Household Squad is committed to making our website accessible to the widest possible audience, regardless of technology, ability, or circumstance.

 

Our goal is to provide a digital experience that supports users who may rely on:

• Screen readers

• Keyboard navigation

• Browser zoom

• Voice recognition software

• Alternative input devices

• Captions or readable text alternatives

• Color contrast adjustments

• Reduced motion preferences

• Other assistive technologies

 

We recognize that accessibility is an ongoing responsibility, not a one-time task. As our website, content, services, and technology evolve, we intend to continue reviewing and improving accessibility wherever reasonably possible.

 

2. Accessibility Standards

 

Household Squad aims to support accessibility practices consistent with the Web Content Accessibility Guidelines, including WCAG 2.1 and WCAG 2.2 principles where reasonably applicable.

 

These guidelines are organized around four core principles. Website content should be:

• Perceivable: Information and user interface components should be presented in ways users can perceive.

• Operable: Navigation and interface components should be usable through various methods, including keyboard access.

• Understandable: Content and functionality should be clear, predictable, and easy to understand.

• Robust: Content should be compatible with current and future assistive technologies where reasonably possible.

 

While we strive to follow these principles, some areas of the website may not yet fully conform to every guideline or may depend on third-party tools, embedded content, plug-ins, applications, or platform limitations.

 

3. UserWay Accessibility Widget

 

To help support website accessibility, Household Squad uses the UserWay Accessibility Widget, a third-party accessibility interface designed to provide visitors with additional tools to customize and improve their browsing experience.

 

The UserWay widget may provide features such as:

• Contrast adjustments

• Text size adjustments

• Text spacing adjustments

• Dyslexia-friendly font options

• Cursor adjustments

• Highlighting links

• Page structure support

• Screen reader support enhancements

• Animation control

• Other accessibility-related tools

 

The UserWay widget is intended to provide additional support for users who may benefit from adjustable accessibility features while browsing our website.

 

The widget can typically be accessed through the accessibility icon displayed on the website. Visitors may use the widget to modify certain visual and functional settings based on their individual needs and preferences.

While UserWay helps improve accessibility and user control, it does not replace our broader commitment to designing, maintaining, and improving an accessible website experience.

 

4. Ongoing Accessibility Efforts

 

Household Squad may take steps to improve website accessibility over time, including:

• Reviewing website structure and navigation;

• Improving readability and content organization;

• Using headings and page hierarchy where appropriate;

• Reviewing color contrast and visual presentation;

• Adding or improving alternative text for meaningful images;

• Improving form labels, buttons, and interactive elements;

• Monitoring the function of the UserWay accessibility widget;

• Reviewing third-party tools or embedded content where feasible;

• Addressing accessibility feedback from users;

• Updating content or design elements when accessibility concerns are identified.

 

Accessibility improvements may be made as part of website updates, content additions, technology changes, design refinements, or ongoing maintenance.

 

5. Third-Party Content and Platforms

 

Our website may include or link to third-party content, tools, applications, plug-ins, forms, scheduling systems, maps, videos, social media platforms, analytics tools, payment tools, background screening platforms, or other external services.

While we strive to select and use reputable third-party services, Household Squad does not control all aspects of third-party platforms and cannot guarantee that third-party content or services will fully conform to all accessibility standards.

 

Third-party content may include, but is not limited to:

• Embedded maps

• Social media feeds or links

• Scheduling tools

• Payment processors

• Application forms

• Background screening tools

• Video players

• Analytics or marketing tools

• External websites linked from our site

 

If you encounter an accessibility issue with third-party content accessed through our website, we encourage you to contact us so we can review the concern and, where reasonably possible, provide an alternative method to access the relevant information or service.

 

6. Alternative Access to Information

 

If you experience difficulty accessing any content, feature, service, form, page, or functionality on the Household Squad website, we will make reasonable efforts to provide the information or assistance you need through an alternative communication method.

 

Alternative support may include assistance by:

• Phone

• Email

• Direct communication with our team

• Alternative document format, where reasonably available

• Verbal explanation of website content

• Assistance completing an inquiry or application process, where appropriate

 

To request assistance, please contact us:

Phone: 914-844-6756
Email: Info@householdsquad.com

 

7. Accessibility Feedback

 

We welcome feedback regarding the accessibility of our website. If you experience an accessibility barrier, please let us know so we can better understand the issue and work toward a reasonable resolution.

 

When contacting us, please include as much detail as possible, such as:

• The page or URL where the issue occurred;

• A description of the accessibility concern;

• The device, browser, or assistive technology you were using, if applicable;

• The type of information or service you were trying to access;

• Your preferred method of contact.

 

You may contact us at:

Household Squad
800 Westchester Avenue, Suite N-641
Rye Brook, NY 10573

Phone: 914-844-6756
Email: Info@householdsquad.com

 

We will make reasonable efforts to respond to accessibility-related inquiries in a timely manner.

 

8. No Single Technology Guarantee

 

Although Household Squad uses tools such as UserWay and strives to improve accessibility, website accessibility can be affected by many factors, including:

• Website platform limitations;

• Browser differences;

• Device settings;

• Assistive technology compatibility;

• Third-party applications;

• User settings;

• Internet connection issues;

• Content updates;

• Software changes;

• Embedded third-party content.

 

Because technology changes over time, we cannot guarantee that every website element will be fully accessible in every environment, device, browser, or assistive technology combination. However, we are committed to reviewing concerns and making reasonable improvements where feasible.

 

9. Browser and Assistive Technology Compatibility

 

Our website is intended to work with commonly used browsers, devices, and assistive technologies. For the best experience, we recommend using current versions of major browsers and keeping assistive technologies updated.

Compatibility may vary depending on the user’s software, device, browser, browser extensions, operating system, or

assistive technology.

 

If you experience an issue with a particular browser or assistive technology combination, please contact us and provide details so we can better understand the concern.

 

10. Accessibility Is an Ongoing Process

 

Household Squad understands that accessibility is an ongoing process that requires continued attention, review, and improvement.

 

We may periodically update this Accessibility Statement to reflect changes in our website, technology, accessibility efforts, third-party tools, legal requirements, or business practices.

 

When changes are made, we will update the “Last Updated” date at the top of this page.

 

11. Contact Us

 

If you have questions about this Accessibility Statement, need assistance accessing website content, or would like to report an accessibility issue, please contact us:

 

Household Squad
800 Westchester Avenue, Suite N-641
Rye Brook, NY 10573

Phone: 914-844-6756
Email: Info@householdsquad.com