Last Updated: January 5, 2026

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Household Squad respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how Household Squad collects, uses, stores, discloses, and protects information when you visit our website, contact us, submit an inquiry, request household staffing services, apply for a position, communicate with our team, or otherwise interact with our business.

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This Privacy Policy applies to information collected by Household Squad through our website, online forms, email communications, phone calls, text messages, intake materials, applications, consultations, service inquiries, and other business interactions.

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For purposes of this Privacy Policy, “Household Squad,” “we,” “our,” or “us” refers to Household Squad.

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Household Squad
800 Westchester Avenue, Suite N-641
Rye Brook, NY 10573
Phone: 914-844-6756
Email: Info@householdsquad.com

 

By using our website, submitting information to us, or communicating with Household Squad, you acknowledge that you have read and understand this Privacy Policy.

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1. Information We Collect

 

Household Squad may collect different types of information depending on how you interact with us. This may include information you provide directly, information collected automatically through our website, and information received from third parties in connection with our services.

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A. Information You Provide to Us

 

We may collect personal information when you complete a form, request information, schedule a consultation, apply for a position, communicate with our team, or otherwise provide information to Household Squad.

This information may include, but is not limited to:

• Name

• Email address

• Phone number

• Mailing address

• City, state, and ZIP code

• Household location or service area

• Preferred method of contact

• Information about the services you are seeking

• Family or household needs

• Childcare, nanny, household manager, personal assistant, driver, or other staffing preferences

• Scheduling availability

• Employment history

• Professional experience

• Resume, references, or application materials

• Certifications, licenses, training, or credentials

• Compensation expectations

• Work eligibility information

• Interview notes or consultation details

• Any other information you choose to provide

If you are a family, household, or client seeking placement services, we may collect information related to your household needs, preferences, schedule, staffing expectations, and other details necessary to understand and support your request.

If you are a candidate, applicant, caregiver, household professional, or service provider, we may collect information related to your qualifications, experience, availability, preferences, background, references, and suitability for potential placement opportunities.

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B. Information Related to Children or Household Members

 

Because Household Squad provides nanny, childcare, and household staffing services, families may voluntarily provide information about children or household members in connection with a service inquiry or placement process.

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This information may include details such as children’s ages, schedules, care needs, household routines, allergies or special considerations if voluntarily provided, and other information relevant to matching a family with an appropriate household professional.

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Household Squad does not knowingly collect personal information directly from children under the age of 13 through our website. Any information about children should be provided only by a parent, legal guardian, or authorized adult in connection with a legitimate service inquiry.

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C. Candidate and Applicant Information

 

If you apply to work with or through Household Squad, we may collect information necessary to evaluate your qualifications and suitability for potential placement opportunities.

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This may include:

• Resume or employment history

• Education and training

• Certifications

• References

• Prior household or childcare experience

• Availability

• Compensation expectations

• Preferred roles

• Interview responses

• Notes from communications with our team

• Background screening-related information, where applicable

• Work authorization or eligibility information, where applicable

• Other information relevant to the placement process

 

Where background checks, reference checks, identity verification, or similar screening processes are required, they may be conducted by Household Squad or by third-party service providers, subject to applicable law and required authorizations.

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D. Communications Information

 

When you contact Household Squad by email, phone, text message, website form, social media, or other communication channels, we may collect and retain information related to those communications.

This may include:

• Your contact information

• Date and time of communication

• Contents of your message

• Call notes

• Email correspondence

• Text message correspondence

• Follow-up history

• Service inquiries

• Consultation notes

• Preferences or requests you share with us

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E. Website and Technical Information

 

When you visit our website, certain information may be collected automatically by our website platform, analytics tools, cookies, tracking technologies, hosting providers, or other third-party services.

 

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Time spent on pages

• Date and time of visit

• General location information

• Website interactions

• Form submission activity

• Cookies or similar identifiers

 

This information helps us understand how visitors use our website, improve website performance, maintain security, troubleshoot issues, and improve the overall user experience.

 

2. How We Use Your Information

 

Household Squad may use the information we collect for legitimate business, operational, communication, staffing, marketing, legal, and security purposes.

 

We may use your information to:

• Respond to inquiries

• Schedule consultations

• Provide information about our services

• Understand household staffing needs

• Evaluate candidate qualifications

• Match families with potential household professionals

• Communicate with families, clients, candidates, and applicants

• Process applications

• Conduct interviews or consultations

• Verify references or credentials, where applicable

• Coordinate placement-related communications

• Maintain internal business records

• Improve our website, services, and client experience

• Send service-related communications

• Send marketing or promotional communications where permitted

• Manage client relationships

• Manage candidate relationships

• Maintain website security

• Detect, prevent, or respond to fraud, misuse, security incidents, or technical issues

• Comply with applicable laws, regulations, legal obligations, or lawful requests

• Enforce our terms, agreements, policies, or rights

 

We may also use information in an aggregated or de-identified manner for business analysis, service improvement, reporting, marketing strategy, or operational planning.

 

3. How We Share Information

 

Household Squad does not sell personal information in the traditional sense. We do not provide personal information to third parties in exchange for money.

 

However, we may share information when necessary to operate our business, provide services, support the placement process, comply with legal obligations, or protect our rights.

 

A. Service Providers

 

We may share information with trusted third-party service providers who help us operate our business and website.

 

These may include:

• Website hosting providers

• Website platform providers

• Email service providers

• Scheduling tools

• CRM or client management systems

• Analytics providers

• Marketing platforms

• Background check or screening providers, where applicable

• Payment processors, where applicable

• IT support providers

• Professional advisors

• Legal, accounting, or compliance consultants

 

These service providers may access personal information only as necessary to perform services on our behalf and are expected to protect such information appropriately.

 

B. Families, Clients, Candidates, and Household Professionals

 

As part of our household staffing and placement services, we may share relevant information between families, clients, candidates, and household professionals when necessary to facilitate introductions, interviews, placement consideration, hiring decisions, scheduling, or related service coordination.

 

For example:

• Candidate profiles, resumes, experience, availability, and qualifications may be shared with prospective families or clients.

• Family or household needs, schedules, preferences, and role expectations may be shared with candidates or household professionals being considered for a placement.

• Contact information may be shared when appropriate to coordinate interviews, next steps, or placement-related communications.

 

We share only the information we believe is reasonably necessary for the applicable placement or service-related purpose.

 

C. Legal, Compliance, and Safety Purposes

 

We may disclose information if we believe it is necessary or appropriate to:

• Comply with applicable laws or regulations

• Respond to a subpoena, court order, legal process, or government request

• Protect the rights, property, or safety of Household Squad, our clients, candidates, website visitors, or others

• Investigate fraud, misuse, security concerns, or potential violations of our policies

• Enforce agreements, terms, or legal rights

• Defend against legal claims

 

D. Business Transfers

 

If Household Squad is involved in a merger, acquisition, reorganization, sale of assets, financing, change of control, or similar business transaction, information may be transferred as part of that transaction, subject to appropriate confidentiality and privacy protections.

 

4. Cookies and Tracking Technologies

 

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality, understand user behavior, measure performance, support marketing efforts, and enhance the visitor experience.

Cookies are small files placed on your device that allow websites and service providers to recognize your browser or device and collect certain information.

 

We may use cookies and similar technologies to:

• Keep the website functioning properly

• Understand website traffic and visitor behavior

• Measure page performance

• Improve website design and content

• Remember user preferences

• Support advertising or remarketing efforts

• Analyze the effectiveness of marketing campaigns

• Maintain website security

 

You may be able to disable or manage cookies through your browser settings. Please note that disabling cookies may

affect how certain parts of the website function.

 

5. Analytics and Advertising

 

Household Squad may use analytics and advertising tools to understand website performance, improve our services, and market our business.

 

These tools may collect information such as device type, browser type, IP address, pages visited, website interactions, and general location information.

 

We may use third-party platforms such as Google Analytics, Google Ads, Meta/Facebook, Instagram, or similar services to help us understand visitor behavior and deliver relevant marketing. These third parties may use cookies or similar technologies in accordance with their own privacy policies.

You may be able to manage advertising preferences through your browser, device settings, or third-party opt-out tools.

 

6. Email, Phone, and Text Communications

 

If you provide your email address or phone number, Household Squad may use that information to contact you regarding inquiries, consultations, applications, service updates, placement opportunities, scheduling, follow-ups, marketing, or other business-related communications.

 

By providing your phone number, you authorize Household Squad to contact you by phone or text message for service-related, application-related, or business-related purposes. Message and data rates may apply.

 

You may opt out of marketing emails by following the unsubscribe instructions included in the email or by contacting us directly. You may opt out of text communications by replying “STOP” or by contacting us.

 

Please note that even if you opt out of marketing communications, we may still contact you for non-marketing purposes, such as responding to an inquiry, managing an active placement process, providing service-related updates, or complying with legal obligations.

 

7. Payment Information

 

If Household Squad collects payments through third-party payment processors, we do not intentionally store full payment card details on our own systems unless otherwise stated at the time of collection.

Payment information may be processed by third-party payment providers subject to their own privacy policies, security procedures, and terms.

 

We may retain payment-related records, invoices, transaction details, and billing information as necessary for accounting, tax, legal, and business purposes.

 

8. How We Protect Information

 

Household Squad takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, loss, or destruction.

 

These measures may include:

• Limiting access to personal information to authorized personnel or service providers

• Using secure systems and reputable third-party platforms

• Maintaining business records in a controlled manner

• Using password-protected accounts where appropriate

• Reviewing internal practices for handling sensitive information

• Taking reasonable steps to protect website and communication systems

 

However, no method of transmission over the internet, email, text message, or electronic storage is completely secure.

 

Therefore, we cannot guarantee absolute security of information.

 

You are responsible for using secure networks, protecting your own login credentials where applicable, and avoiding the

transmission of highly sensitive information through unsecured channels.

 

9. Data Retention

 

Household Squad retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, manage business relationships, evaluate applications, maintain records, resolve disputes, comply with legal obligations, enforce agreements, and support legitimate business operations.

 

The length of time we retain information may vary depending on the type of information, the nature of the relationship, applicable legal requirements, and our business needs.

 

For example:

• Inquiry information may be retained for follow-up, customer service, and business record purposes.

• Client and family information may be retained for service management, placement history, and future staffing needs.

• Candidate and applicant information may be retained for current or future placement opportunities, unless deletion is requested and no legal or business reason requires continued retention.

• Payment, tax, contractual, and legal records may be retained as required by law or business necessity.

• Website analytics information may be retained according to the settings of the applicable analytics platforms.

 

When information is no longer needed, we may delete, de-identify, archive, or securely dispose of it in accordance with our business practices and applicable law.

 

10. Your Privacy Choices

 

Depending on where you live and how you interact with Household Squad, you may have certain rights or choices regarding your personal information.

 

These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of personal information, subject to legal and business limitations

• Request a copy of certain personal information

• Opt out of marketing communications

• Opt out of certain uses of cookies or targeted advertising

• Withdraw consent where processing is based on consent

• Ask questions about how your information is collected, used, or shared

 

To submit a privacy request, please contact us at:

Info@householdsquad.com
914-844-6756

 

We may need to verify your identity before responding to certain requests. We may deny or limit a request where permitted by law, including where we need to retain information for legal, security, contractual, accounting, fraud prevention, dispute resolution, or legitimate business purposes.

 

11. Connecticut Privacy Rights

 

Household Squad provides services in areas that may include Greenwich, Connecticut. To the extent applicable under Connecticut privacy law, Connecticut residents may have certain rights regarding their personal data.

 

These rights may include the right to:

• Confirm whether we process personal data about you

• Access personal data we maintain about you

• Correct inaccuracies in your personal data

• Delete personal data provided by or obtained about you

• Obtain a copy of your personal data in a portable format, where applicable

• Opt out of certain processing for targeted advertising, the sale of personal data, or profiling that produces legal or similarly significant effects

 

Household Squad does not knowingly sell personal data in exchange for money. If we engage in targeted advertising or similar practices through third-party platforms, you may have the right to opt out where applicable.

 

To exercise Connecticut privacy rights, please contact:

Info@householdsquad.com

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Please include “Connecticut Privacy Request” in the subject line of your email.

If your request is denied, you may have the right to appeal our decision by contacting us again at the same email address with “Privacy Appeal” in the subject line.

 

12. New York Residents

 

Household Squad is located in New York and handles personal information in connection with business operations, service inquiries, candidate applications, and household staffing services.

New York residents may contact us to request access, correction, deletion, or other information regarding personal information we maintain, subject to applicable law and our legitimate business and legal obligations.

 

To submit a request, please contact:

Info@householdsquad.com

 

13. Children’s Privacy

Our website and services are intended for adults, including parents, guardians, families, candidates, and household professionals.

 

We do not knowingly collect personal information directly from children under the age of 13 through our website. If we learn that we have collected personal information directly from a child under 13 without appropriate parental or guardian consent, we will take reasonable steps to delete such information.

 

Because families may voluntarily provide information about children as part of a nanny, childcare, or household staffing inquiry, such information should only be provided by a parent, legal guardian, or authorized adult.

 

If you believe a child has provided personal information directly to us without appropriate consent, please contact us at:

Info@householdsquad.com

 

14. Candidate Background, Reference, and Screening Information

 

As part of our candidate review and placement process, Household Squad may request, collect, or process background, reference, credential, or screening-related information where appropriate and permitted by law.

 

This may include:

• Reference checks

• Employment history

• Verification of experience

• Certifications or training

• Background screening information

• Driving-related information, if relevant to the role

• Other information reasonably necessary to evaluate suitability for a household staffing position

 

Any background checks or formal screening processes will be conducted in accordance with applicable law and any required disclosures, authorizations, or consent forms.

Screening-related information may be shared with families, clients, screening providers, or other relevant parties only as appropriate for the placement process and consistent with applicable legal requirements.

 

15. Sensitive Information

 

Depending on the nature of your interaction with Household Squad, you may choose to provide information that could be considered sensitive.

 

This may include information related to household routines, children’s needs, health-related considerations, allergies, accessibility needs, background screening, or other personal circumstances.

Please do not submit sensitive information unless it is necessary for the purpose of your inquiry, application, consultation, or placement process.

 

Where we receive sensitive information, we use it only for the purposes for which it was provided, such as understanding service needs, evaluating placement suitability, supporting safety, or complying with legal obligations.

 

16. Third-Party Websites and Links

 

Our website may contain links to third-party websites, platforms, social media pages, scheduling tools, payment processors, or other external services.

 

This Privacy Policy does not apply to third-party websites or services that are not owned or controlled by Household Squad.

 

We are not responsible for the privacy practices, content, security, or policies of third-party websites or platforms. We encourage you to review the privacy policies of any third-party websites or services you visit or use.

 

17. Social Media

 

If you interact with Household Squad through social media platforms, your interactions may be subject to the privacy policies and terms of those platforms.

 

We may receive information from social media platforms when you interact with our pages, send us messages, comment on posts, follow our accounts, or engage with our content.

We may use social media interactions to respond to inquiries, communicate with users, market our services, and improve our online presence.

 

Please avoid sharing sensitive personal information through public social media comments or posts.

 

18. Do Not Track Signals

 

Some browsers may transmit “Do Not Track” signals or similar mechanisms. Because there is not a uniform industry standard for responding to such signals, our website may not respond to all “Do Not Track” signals.

 

You may manage cookies and tracking preferences through your browser settings, device settings, or available third-party opt-out tools.

 

19. International Visitors

Household Squad is based in the United States, and our website and services are intended primarily for individuals located in the United States.

 

If you access our website from outside the United States or provide information from outside the United States, your information may be transferred to, processed in, and stored in the United States, where privacy laws may differ from those in your location.

 

By using our website or providing information to us, you consent to the transfer, processing, and storage of your information in the United States.

 

20. Employment and Contractor Information

 

If you apply for a role, provide services, or work with Household Squad in any capacity, we may collect and use information necessary to evaluate, manage, or administer that relationship.

 

This may include information related to applications, qualifications, placement opportunities, interviews, references, payment, tax documentation, contracts, communications, compliance, and business administration.

Employment, contractor, or placement-related information may be subject to additional notices, agreements, authorizations, or legal requirements.

 

21. Accuracy of Information

 

You are responsible for providing accurate, current, and complete information when communicating with Household Squad, submitting applications, completing forms, or participating in the placement process.

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If your information changes, please contact us so that we may update our records where appropriate.

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Candidates and applicants are responsible for ensuring that resumes, references, certifications, availability, and other application materials are accurate and truthful.

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Families and clients are responsible for providing accurate household needs, role expectations, scheduling requirements, and other information relevant to the placement process.

 

22. No Guarantee of Placement or Hiring

 

Submission of information to Household Squad does not guarantee placement, employment, hiring, candidate acceptance, client acceptance, or any specific service outcome.

 

Information collected during the inquiry, application, or placement process is used to evaluate potential fit, facilitate communications, and support our services, but all placement and hiring decisions remain subject to applicable processes, availability, requirements, and discretion.

 

23. Changes to This Privacy Policy

 

Household Squad may update this Privacy Policy from time to time to reflect changes in our practices, services, website, technology, legal obligations, or business operations.

 

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

 

Your continued use of our website or services after an updated Privacy Policy is posted means you acknowledge the updated policy.

 

We encourage you to review this Privacy Policy periodically.

 

24. Contact Us

 

If you have questions about this Privacy Policy, our privacy practices, or how your information is handled, please contact us:

 

Household Squad
800 Westchester Avenue, Suite N-641
Rye Brook, NY 10573

Phone: 914-844-6756
Email: Info@householdsquad.com

 

25. Privacy Request Contact

 

To submit a privacy-related request, please email:

Info@householdsquad.com

 

Please include your name, contact information, the nature of your request, and enough detail for us to understand and respond to your request.

 

We may request additional information to verify your identity before fulfilling certain requests.